Privacy Policy
Last Updated: April 8, 2026
You may visit KubeFun.com at any time without registering. When you access our website, our servers will record your referral source, advertising channels that directed you to our site, external websites you navigate to from our platform, your browser type, and IP address.
During this process, such information will not be directly associated with your personal identity. However, if you wish to actively participate in activities on the KubeFun platform or use our mobile application, we will need to collect certain personal information from you.
Upon registration, you will be required to set a password to unlock all services of the KubeFun platform.
If you have any questions regarding this Privacy Policy, please contact us at privacy@kubefun.com.
You may withdraw your consent at any time by closing your account. For requests related to the Indonesian Digital Privacy Law (UU No. 27 Tahun 2022), please refer to Section VII.
“Personal data” refers to information that can identify you, such as your name, address, email address, mobile phone number, or payment details. KubeFun will record and process such personal data when you register for an account or use our services, including:
- Purchasing Bid Packs;
- Placing bids, winning auctions, or shopping via “Buy It Now”;
- Secure login.
“Usage data” is a general term for information that identifies a user and details of the services the user utilizes. For example, when you purchase bids, log in to the website, or win an auction, it includes your username and IP address. It may also include the frequency of your auction participation, analytical data, and records of auctions you browse online but do not participate in.
KubeFun may also collect relevant information when you search on the platform, participate in contests or questionnaires, or communicate with customer service.
We collect this data to protect your user rights and to help us personalize and continuously improve your experience. All data is primarily stored in Indonesia and Singapore, and managed with the assistance of service providers.
KubeFun is intended for general audiences aged 18 and over and is not directed at children under the age of 13. If we become aware that we have collected information from a child under 13, we will immediately terminate the relevant account.
Our primary purpose for collecting personal information is to provide you with a safe, smooth, efficient, and customized platform experience. You agree that we may use your personal information to:
- Provide the services and customer support you request;
- Resolve disputes and troubleshoot problems;
- Prevent potentially prohibited or illegal activities and enforce our User Agreement;
- Customize, measure, and improve our services, content, and advertising;
- Notify you of our services, targeted marketing, platform updates, and promotional offers based on your communication preferences.
When you register for KubeFun, you will be added to our electronic communication subscription list. You may unsubscribe from newsletters and other marketing communications at any time by accessing Me – Settings – Notification Management within the App.
We will not share your personal information with third parties for their own purposes unless you have explicitly given your consent. We will share data with service providers that assist us in platform operations, marketing, and business activities, such as payment processing (supporting major Indonesian payment gateways including GoPay, ShopeePay, etc.), logistics fulfillment, and customer support.
KubeFun may also share your data for law enforcement purposes, to protect our business from fraud or abuse, or in the event that our company or assets are acquired by another party.
VI. Viewing / Updating Personal Data
You may log in to your KubeFun account using your username and password at any time to view and update necessary information. Upon your request, we will inform you at any time of the personal data stored regarding your identity or username.
VII. Data Protection Rights for Indonesian Residents
In accordance with the Indonesian Digital Privacy Law (Undang-Undang No. 27 Tahun 2022) and relevant regulations, Indonesian residents have the following data rights:
- Right of Access: You may request access to the personal data we process, including the purpose of processing, categories of data, and third parties receiving the data.
- Right to Rectification: You may request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request the deletion of your personal data under specific circumstances (e.g., upon your request, when data is no longer necessary, or in case of illegal processing).
- Right to Restriction of Processing: You may request restrictions on the processing of your personal data under specific circumstances (e.g., data disputes, ownership disputes).
- Right to Data Portability: You may request the transfer of your personal data to another data controller or to yourself in a machine-readable format.
Please contact us via:
- Email: privacy@kubefun.com
- Contact Form: https://www.kubefun.com/contact
- Customer Service Hotline: +62-800-123-4567 (Working hours: 08:00 – 22:00 WIB)
Your request must include: full name, email address, phone number, and a clear description of your request.
VIII. Withdrawing Consent / Deleting Your Account
In accordance with applicable laws and regulations, you may withdraw your consent to our storage, collection, and processing of personal data at any time.
You may delete your data and deactivate your KubeFun account at any time. To delete your account, please send an email to support@kubefun.com.
KubeFun may retain data as required for regulatory, customer service purposes, or as defined in this Privacy Policy and the User Agreement.
If you choose to close your account, all remaining Bids will be forfeited.
IX. Cookies and Other Tracking Identifiers
KubeFun uses so-called “Cookies”, which are text files stored on your device. We retrieve them when you visit the site to help customize your online service experience.
The stored information supports site functions, such as tracking your bids and auction records.
Accepting Cookies is required for the proper use of our services, although you may adjust how your browser handles Cookies. Disabling Cookie acceptance in your browser may result in limited functionality.
KubeFun uses first-party Cookies (such as Google Analytics Cookies) and third-party Cookies (such as DoubleClick Cookies) to report your ad impressions, other uses of advertising services, and how interactions with these ad impressions and services relate to your site visits and our platform’s advertising campaigns.
By adjusting the privacy and security settings on your device or browser, you may manage how your mobile device and browser share information, and how your mobile browser handles Cookies and other tracking identifiers. Please refer to the instructions provided by your mobile service provider or device manufacturer.
Your KubeFun account and profile information are protected by a password.
Please do not disclose your login credentials to others; you are responsible for all activities conducted under your account.
KubeFun will never ask for your password in unsolicited or unrequested emails.
Please remember to log out of your account and close your browser window when you leave the platform, especially if you are using a public or shared device.
You are responsible for maintaining the confidentiality of your login details, and we shall not be liable for the misuse of login data and passwords. Please notify us immediately if your login credentials have been compromised. While we take reasonable measures to protect your data, no system is absolutely secure.
If you receive a remote login alert, your account may be at security risk. Please immediately go to Me – Settings – Account Security to change your password and log out from all logged-in devices. If you detect abnormal account activity, you may contact customer service to freeze your account to avoid losses.
XI. Changes to the Privacy Policy
We reserve the right to change this policy at any time without prior notice. If we make material changes to this policy, we will highlight such changes to you.
Effective date of this policy update: April 8, 2026